Trimmed print preview and print
A user prints a document in AX; unlike the normal (A4) print the preview displays a trimmed page when the user has done nothing with the print settings. This phenomenon was discovered when a customer had a label printer connected with usb to here computer and used citrix to logon to a computer with AX on. When the user logged on to the citrix computer with its local printer this printer was set as default printer. When AX creates the preview of the printed document it will ask the default printer for the print page dimensions. Since the label printer only can print a specific dimension AX will use the default printer dimensions for the print preview. A quick fix is to not bring the local printer along when login on to the citrix environment.